Compliance, Ethics and Responsible Business

A dedicated space to access Palex Group’s policies, ethical standards and reporting channels.

At Palex, we are committed to conducting our business with integrity, transparency and responsibility.
Our Compliance Hub brings together the key resources that guide our actions, support ethical decision-making and help us maintain the trust of healthcare professionals, partners, institutions, suppliers and teams across the Group.
Here you can access our corporate policies, consult the applicable language versions and find the right Ethics Channel for your country.

/ Our Commitment

Our commitment to doing business the right way

Palex operates in the healthcare, science and research sectors with a clear purpose: to improve technologies and improve lives.
This responsibility requires us to act with the highest ethical standards in everything we do.
Compliance is not separate from our work. It is part of how we make decisions, build relationships, select partners, manage risks and create long-term trust. As an international Group, we are committed to promoting a shared culture of integrity across all our countries, while respecting local regulations and providing the appropriate channels for each market.
This Compliance Hub has been created to make our standards visible, accessible and easy to understand.

Compliance is part of how we work: it protects trust, supports responsible decisions and helps us act with integrity across the Group.

/ PRINCIPLES

The principles that guide us

Our compliance culture is built on shared principles that guide our decisions, behaviours and relationships across Palex Group.

Integrity

We act honestly and responsibly in our business relationships.

Transparency

We promote clear rules, accessible information and responsible decision-making.

Accountability

We take responsibility for our actions and encourage people to raise concerns when
something does not seem right.

Respect

We respect people, applicable laws, professional standards and the communities we serve.

Trust

We work every day to preserve the trust of healthcare professionals, patients, partners, institutions, suppliers and our teams.

/ POLICIES

Palex Policies

Our policies define the standards and behaviours expected across Palex Group. They help us translate our values into daily decisions and provide a common framework for ethical, responsible and compliant business conduct.

Please select the policy you wish to consult and choose the relevant language version.

Palex’s Code of Ethics defines the principles and values that guide the way we act: legality, transparency, honesty, dignity, sustainability, innovation and safety of healthcare technology.
It provides a common ethical framework for our teams and stakeholders, helping us act responsibly and consistently across the Group.

Available Languages

The Compliance Policy is the header document of Palex’s Compliance System. It defines the scope of the system, sets out its objectives and explains the different elements that make it up.
This policy helps establish a common compliance framework across the Group and supports the prevention, detection and management of compliance risks.

Available Languages

Corruption can be understood as an unjustified action carried out in exchange for an undue benefit or advantage. The risk of corruption can affect any organisation operating in the market.
Palex’s Anti-Corruption Policy prohibits any form of bribery or corrupt practice and establishes controls and preventive measures to help ensure that our business is conducted ethically, transparently and in accordance with applicable laws.

Available Languages

Palex expects its suppliers and business partners to act with integrity, responsibility and respect for applicable laws, ethical standards and professional practices.

The Code of Conduct for Suppliers sets out the principles and behaviours expected from suppliers working with Palex, supporting responsible collaboration across our value chain.

Available Languages

/ Ethics Channel

Ethics Channel

The Palex Ethics Channel is available to report concerns, misconduct or potential breaches of laws, internal policies or ethical standards.
It provides a secure and confidential way to raise concerns, in line with applicable regulations and local requirements.

If you need to make a report, please select your country to access the corresponding Ethics Channel and the applicable Ethics Channel Policy.

Speak up safely.
We listen.

Palex encourages responsible reporting and is committed to managing concerns with confidentiality, diligence, privacy and respect for the rights of all parties involved.

/ Ethics Channel

Ethics Channel

The Palex Ethics Channel is available to report concerns, misconduct or potential breaches of laws, internal policies or ethical standards.
It provides a secure and confidential way to raise concerns, in line with applicable regulations and local requirements.

If you need to make a report, please select your country to access the corresponding Ethics Channel and the applicable Ethics Channel Policy.

Speak up safely.
We listen.

Palex encourages responsible reporting and is committed to managing concerns with confidentiality, diligence, privacy and respect for the rights of all parties involved.

Select your country

Belgium

Ethics Channel Policy available in

Denmark

Ethics Channel Policy available in

France

Ethics Channel Policy available in

Ireland

Ethics Channel Policy available in

Italy

Ethics Channel Policy available in

Netherlands

Ethics Channel Policy available in

Portugal

Ethics Channel Policy available in

Serbia

Ethics Channel Policy available in

Spain

Ethics Channel Policy available in

Sweden

Ethics Channel Policy available in

Switzerland

Ethics Channel Policy available in

United Kingdom

Ethics Channel Policy available in

Need guidance?

If you are unsure which policy or channel applies to your case, the Palex Compliance team can help you find the right information.